App Privacy Policy

1. Information We Collect

We may collect information you provide directly to us or generate through your use of TG Vault, including:

• Account information, such as your name, email address, and login information
• Profile and organization information
• Information you choose to enter into TG Vault, including leadership notes, goals, tasks, follow-up items, recognition, team member information, and other leadership-related content
• Subscription and account status information
• Technical and usage information, such as login activity, session information, device or browser information, and interactions with the Service
• Communications you send to us for customer support or other inquiries

For TG Vault Pro, information may also be associated with an organization or team account and may be accessible to authorized users within that organization based on their permissions.

2. How We Use Information

We may use information collected through TG Vault to:

• Provide and maintain the Service
• Authenticate users and manage accounts
• Provide TG Vault and TG Vault Pro features
• Support team and organizational functionality
• Process and manage subscriptions
• Respond to support requests
• Send service-related communications and notifications
• Improve functionality, reliability, security, and user experience
• Understand how the Service is used
• Prevent fraud, misuse, or unauthorized access
• Comply with applicable legal obligations

We do not sell your personal information.

We may disclose information to service providers that help us operate TG Vault, subject to appropriate contractual and security requirements.

3. Information You Enter About Other People

TG Vault may allow users to enter information related to employees, team members, colleagues, or other individuals.

You are responsible for ensuring that you have an appropriate and lawful reason to enter and maintain this information in TG Vault.

TG Vault is designed as a leadership and organizational tool. Users should avoid entering information that is unnecessary, highly sensitive, or inappropriate for the leadership purpose for which the Service is being used.

4. TG Vault Pro and Organizational Accounts

TG Vault Pro provides functionality for organizations and leadership teams.

Depending on your organization's configuration and your user permissions, certain information may be visible to administrators or other authorized users associated with your organization.

If your TG Vault Pro account is provided through an employer or organization, that organization may control certain aspects of your account and access information consistent with the features and permissions available within TG Vault Pro.

5. Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

TG Vault uses third-party infrastructure and service providers to host and operate portions of the Service. Data transmitted between your device and our services is protected using industry-standard encryption in transit where supported.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Payments and Subscriptions

TG Vault may use third-party payment processors to process subscription payments.

Payment card information may be collected and processed directly by the applicable payment provider. TG Strategy Partners does not necessarily receive or store your complete payment card information.

Payment providers maintain their own privacy policies and security practices.

7. Service Providers

We may use third-party service providers to help operate TG Vault, including providers for:

• Cloud hosting and database infrastructure
• Authentication
• Payment processing
• Email and other communications
• Analytics and application performance
• Error monitoring and security
• Customer support and related operational services

These providers may process information as necessary to perform services on our behalf.

8. Cookies, Analytics, and Similar Technologies

TG Vault and its web-based services may use cookies, session technologies, analytics, or similar technologies to:

• Maintain user sessions
• Authenticate users
• Remember preferences
• Improve performance
• Understand how users interact with the Service
• Diagnose technical issues

The specific technologies used may vary by platform and feature.

9. Data Retention and Subscription Cancellation

We retain information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Privacy Policy, meet legal or contractual requirements, resolve disputes, and protect our legitimate business interests.

If a TG Vault subscription is canceled or expires, account information and related user data may be retained for a limited period before deletion.

Where applicable, users may receive notice before account data is permanently deleted.

10. Your Privacy Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how your information is used or disclosed
• Other rights provided under applicable privacy laws

Requests may be submitted to [email protected] .

We may need to verify your identity before completing certain requests.

11. Children's Privacy

TG Vault is intended for professional and organizational use and is not designed for children.

We do not knowingly collect personal information directly from children through individual TG Vault accounts.

12. Changes to This Privacy Policy

We may update this Privacy Policy as TG Vault, our technology, or applicable requirements change.

When we make material changes, we may provide notice through the Service, by email, or by updating the effective date of this Privacy Policy.

Continued use of TG Vault after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.